Privacy Policy

Privacy Policy

We highly value your trust in us and will duly and diligently safeguard and protect the privacy and confidentiality of your information. This privacy policy applies to all of our services, whether accessed or made available online or through any other platform or device.

What information we collect and for what purpose

Email forms to contact tour operators and/or accommodations

You could decide to use an email form on www.africatravel-guide.com to contact a tour operator or accommodation should you wish to enquire about a booking or have a general question. These emails, including your email address, will be sent directly to the tour operator or accommodation with a copy to us, which will be stored in our email inboxes and database.

Email forms to contact us, Africa Travel Guide

You could decide to contact us using one of our email forms. These emails will be stored in our email inboxes and databases. We can use the email address or other contact information to get back to you in response to your request.

Disclosure of data

We keep your personally identifiable information confidential and we generally do not disclose it. But, please note the following clarifications and exceptions:

When you use an email form on Africa Travel Guide to contact a tour operator or accommodation, we share your message and email address with them since that is the reason why you used the email form in the first place. These tour operators and accommodations can be located from different countries and their governments could have less strict privacy laws.

Our employees, directors, officers, owners, affiliated companies and independent contractors have access to some of your personally identifiable information for the purpose of helping us run our business (and not for their own purposes). They access and use such data subject to our instructions and on a “need to know” basis.

If we are in the process of selling our company, our site, or substantial parts of our business, you agree we may disclose and/or transfer your personally identifiable information as well as other information to the (potential) new owner so they can better value our business and, if sold, continue to operate the service this website provides. This will also be the case if the new owner is a company, organization or an individual.

We may also share your personally identifiable information to respond to law enforcement requests, court orders or any other legal process or if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, and physical threats to you or others or as otherwise required by any applicable law or regulation.

Security measures

We take strict security measures to protect personally identifiable information from loss, misuse, unauthorized access, disclosure, alteration or destruction. These measures include limiting the number of people who have physical access to our database servers as well as electronic security systems, data encryption and password protections, which guard against unauthorized access.

Control over your data

You always have the right to review the personal information you have stored with us. You can request your personal information by emailing us at: info@africatravel-guide.com.

Please state ‘request personal information’ in the subject line of your email.

If your personal information is incorrect, we will change it upon your request. You can also ask us to remove your personal information from our database by sending us an email to the same email address.

Changes to this privacy policy

We are -at all times- entitled to change the way we collect, transmit and process the personal information and such other information as we may deem necessary and in our sole discretion. We reserve the right to change this privacy policy at any time in order to reflect the latest amendments. As soon as this page is updated the changes become effective. Please review this privacy policy periodically. Your continued use of our website following the change of this privacy policy will constitute your acceptance of the new privacy policy.

Contact

If you have any suggestions or remarks about this Agreement, please send an email to: info@africatravel-guide.com.